The Future of Mobile Banking: The Top 18 Trends for 2025

Mobile is now the primary expression of a bank's brand

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The Future Of Mobile Banking 2

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Banks urgently need to treat apps as their primary channel to customers or face the consequences. 🚀 Every week, I scan thousands of articles to find only the best and most valuable for you. Subscribe to get my expertly curated news straight to your inbox each week. Free is good, but paid is better.

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This report is a page-turner and fun read that will help show you the killer features your mobile banking app should have now.

What makes this report such a page-turner is that it includes two real examples currently in production for each of the 18 trends.

This report isn't about daydreaming about what we might have in the future, but rather demonstrates what we should have and can have if more banks cared about mobile users.

The most important takeaway from this report is how mobile banking is now the most important expression of a bank’s brand. For most users, the app is the bank!

What bothers me most after reading this is that I'm paying several banks for their services, and the apps they force me to use are outdated junk!

These banks treat mobile as a secondary channel for clients, which shows how they need to fundamentally and urgently rethink how they deliver banking services.

If banks spent more on their app and less on the design of their branch, they’d be far better off.

It isn't just me who feels that their bank app lags behind. An amazing 69% of survey respondents share the same sentiment.

👉Why Mobile Banking MATTERS:

🔹 3.8 billion users will rely on mobile banking in 2025.

🔹 62% of consumers use banking apps daily.

🔹 78% of users log on to banking apps at least once a week.

🔹 86% of users now prefer a single app to handle everything from managing loans and tracking expenses to booking travel and entertainment.

🔹 53% of consumers report mobile banking increases their financial awareness. Younger generations, particularly Gen Z and Millennials, are leading adopters of features like credit monitoring, budgeting, and savings tools.

🔹 64% of consumers research a bank's tech offerings before committing to services.

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